Author Archives: Sarah Morgano

Combat censorship with ‘PirateBrowser’

The Pirate Bay recently celebrated their 10th birthday this past Saturday by announcing a new gift for internet users — PirateBrowser:

“a simple one-click browser that circumvents censorship and blockades and makes the site instantly available and accessible.”

browser
screenshot via the PirateBrowser

PirateBrowser is downloadable via bitTorrent and is available to anyone with access to the world wide web. It was created to allow citizens from countries such as Iran, North Korea, United Kingdom, The Netherlands, Belgium, Finland, Denmark, Italy and Ireland to browse the internet unopposed. While it was created to “circumvent censorship,” and I can envision the tremendously positive affect it will have on internet freedom, the Debbie Downer in me is thinking about potential implications for terrorists and child pornographers. Not to mention having to worry that I won’t be able to block certain stuff from my daughter if/when she finds out about this. Ack! (P.S. — No, I don’t let my second grader browse the internet unsupervised; and yes, she does have a newer iPad than me. Le Sigh.)

What does it mean?

According to their FAQ, PirateBrowser doesn’t allow users to surf the net anonymously, but it does link to a service that does. Am I taking the whole think globally, act locally blog tagline a bit too far?? What do you think of Pirate Bay’s latest gift to their users?

screenshot of pirate bay

Related posts:

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Social Media Roundup: Analytics

Some folks have been up in arms over the announcement of Google Reader shutting down its services, which it officially did earlier this month. I’m not sure what your personal thoughts on RSS are, but I’m of the mind that RSS is not as necessary as it was before social media came into the mix. I actually abandoned Google Reader a few years ago when I started using Twitter as my PLN. I’m not the only one who isn’t bothered by the death of Google Reader because, unlike RSS feeds, Twitter users read and evaluate articles before posting about them (for the most part). The people I follow help me decide whether the article is worth reading and, if I’m interested in saving it to read later, I will “favorite” the tweet.

Why Favorite Tweets?

I typically favorite tweets for one of two reasons:

1. They are hilarious and I get a good chuckle in the belly every time I look at them:

2. They have info or a link I want to save for future reference of some sort:

The last tweet is relevant to this post about analytics (yes, I’m getting there I promise).

As you may already know, sadly @brianfoote left the community team a few months ago, and with his departure we lost a great many things. While I wouldn’t even dream of trying to reboot Footesnotes,  I’ve been dipping my toes in the Google Analytics water and started taking over weekly analytics reporting earlier this month. Before then, I would just add my social media stats to Brian’s weekly analytics and call it a day. Well, since it’s been about a semester since I even looked at the social media stats and I didn’t know much of anything about Google Analytics, I was happy when @admin suggested I sign up for an upcoming workshop hosted by JustPublics356 and CUNY J School called: Analytics and Metrics: Advanced Social Media. I thought this would be a wonderful professional development opportunity not only for my position as Community Facilitator on the Commons, but also for my position as Academic Operations Assistant at CUNY SPS. As part of my duties at SPS, I manage web content and LivePerson FAQs. Recently, I started working with the Marketing team on refining keywords and adding micro data to our School’s website. I figured this workshop would be a great way to learn more about Google Analytics, search engine optimization, and social media metrics (a win-win for both SPS and the Commons).

Analytics Workshop: Friday, June 21, 2013

Our Instructor, Sandeep Junnarkar, the Director of Interactive Journalism at the CUNY Graduate School of Journalism, started the workshop by providing a link to his handout: http://bit.ly/analytics4academics. It was great to refer to Sandeep’s handout as he showed the different aspects of Google Analytics and WordPress.

One of my biggest WordPress takeaways was on permalinks — the links for each blog post. As you can see in the screenshot below, the default link is a strange string of characters and numbers that really have no meaning or relevance. Sandeep suggested changing the default to include the day and name, explaining that it’s better not only for search engine optimization purposes, but also for readers who want to know when a post was published. Lightbulb. So many times when I was attempting to research a new technology or troubleshoot an issue, I’d get miffed when I couldn’t find the published date because I didn’t know if the post was still relevant. I have since switched my permalink settings to include the date and subject in case viewers can’t find the published date within the post itself (you might want to check your blog’s permalink settings as well).

permalink

While the workshop had a heavy focus on WordPress, I would be able to apply much of what I had learned to the SPS Website project. Another terrific SEO resource on the Commons comes from Robin Camille. In her post, Gentle SEO Reminders, Camille lists some helpful search engine optimization tips for businesses and organizations. She also suggests using the Yoast WordPress SEO Plugin on the Commons, which automatically adds OpenGraph meta tags to blog content based on the keywords and descriptions entered.

Another great aspect of the workshop was the other people who were there. Some had been blogging for years, while others either just started a blog or were thinking about starting a blog. We may not have stayed exactly on track, but the discourse between workshop participants and the instructor made it much more relevant and rewarding.

Twitter Analytics

When Sandeep started talking about how to measure Twitter traffic in Google Analytics my ears perked up — after trying many tools and going through Twitter streams to parse out data I was super excited to learn how to really do it. Since many folks use different Twitter Clients (such as Hootsuite or Tweetdeck), their clicks show up differently in Google Analytics. Obviously Google Analytics has some drawbacks, but Sandeep suggested using Advanced Segments to capture all of the different Twitter Clients; providing more accurate metrics.

Advanced Segment: Twitter Traffic

By including twitter.com, t.co, tweetdeck, hootsuite, and bit.ly, you will be able to get a more accurate picture of how Twitter is (or isn’t) driving traffic to your site. Since we use the cuny.is URL shortener I have to include that in my advanced segment.

Towards the end of the workshop when Sandeep was discussing various tools that can be used to measure Twitter metrics I remembered that tweet from TechCrunch that I favorited only a couple of weeks before (see, I told you the tweet would be relevant :-) ). Turns out that many of the third-party applications that once measured Twitter metrics no longer worked because Twitter changed their API. I informed the group of Twitter’s recent announcement of their new analytics and Sandeep said that he was interested in checking it out. While we’re on the subject of Twitter’s API messing up stuff, it also recently interfered with an awesome new feature set for the Commons 1.5 release (more on that in an upcoming social media roundup)…

Twitter Analytics

Above is the new Twitter Analytics dashboard, which is great because it’s built directly in Twitter. From what I’ve read around the web (mostly in the comments section), it seems that Twitter hasn’t rolled this out to all of their users and some features vary depending on the user. Since the @cunycommons account was on the right list (no, I didn’t have to pay off Jack Dorsey), I started using it last week to measure RT’s, mentions, favorites, replies, followers, and clicks. You have the ability to download the data in a CSV file, but unfortunately it currently only provides metrics for favorites, retweets, and replies so you still have to scroll through the stream to view all of the metrics. While I can access the Timeline Activity dashboard (screenshot above), I still don’t seem to have access to the Followers dashboard. I expect that more users will be able to use Twitter Analytics in the coming months and that they will refine and expand their metrics as time goes on, but I wasn’t overly impressed with what it had to offer.

@cunycommons Analytics

It was a strong week for us on the @cunycommons Twitter account. Our followers list increased by 2% to 1847. This week’s retweet rate was 28% and, out of the original 36 tweets, the 10 retweets resulted in 9 additional retweets. We also received 24 mentions, 11 favorites, 3 replies, and 152 clicks via Twitter.

Since we attach cuny.is links to all Twitter, Facebook, and Google+ posts, the click through metrics cover all of these platforms in addition to clicks from others’ retweets. This week, according to the cuny.is dashboard, URLs were selected an average of 60 times per link and 1,631 times in total. Our top tweet (below), received 24 clicks in our Twitter stream and 156 altogether via http://cuny.is/1bl.

Many thanks to CUNY Graduate School of Journalism and JustPublics@365 for hosting the analytics workshop! If you are interested in signing up for an upcoming workshop, check out JustPublics@365’s upcoming events.

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Retweets of the Week — May 27- June 2, 2013

This week WordPress, which powers blogs on the CUNY Academic Commons, celebrated it’s 10th anniversary — Happy Birthday WordPress! The Commons development team also pushed out Commons 1.4.29, a maintenance release with a number of plugin and theme updates. While we’re on the subject of plugins, community facilitator @scottvoth recently wrote about a bunch of the new WordPress plugins available to Commons bloggers including: Google Fonts, Pinterest Pinboard Widget, and Twitter Mentions as Comments. I just enabled the last one on this blog and I’m super interested to see what it looks like (so I’ll have to tweet this on the @cunycommons). For more information about different plugins available for blogs on the Commons check out the Commons Codex, which has detailed instructions for 40 of the 219 plugins available on the Commons. If there is a plugin you are interested in learning more about that is not yet listed please let us know!

Our top retweeted tweet this week is to a post by @cirasella on the Mina Rees Library blog about how to use Google Scholar better. It’s a great read… and you should.

And now, the rewteets of the week…

This edition of retweets of the week was brought to you by the referendum of No Confidence in Pathways. 😛

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Retweets of the Week — May 20-26, 2013

With the release of Commons 1.4.28 and Commons In A Box version 1.0.4, it was an exciting week both on the Commons and our sister project, Commons In A Box. With the latest CUNY Academic Commons release, some new goodies for bloggers include Chartboot, a plugin that lets you create, edit and embed Google Charts, and Leaflet Maps Marker, a plugin that allows you to pin, organize and share your favorite spots using maps from OpenStreetMap, Google Maps, Google Earth, Bing Maps or custom maps. If you decide to enable them on your blog feel free to leave a comment with a link to your site so we can see what these plugins look like in action!

This past week one of our members created CUNY CRAFTS!, a public group for CUNY crafters to share ideas, discuss projects and seek advice from each other. With 7 members, there are already a bunch links to some great projects and resources. I also want to give a shout out to @rlsalois, who joined the Commons specifically because of this group — and found about about it through our @cunycommons Twitter account — w00t!

tweetjk

Before I post the retweets of the week I first wanted to share our top retweeted tweet this week, which happens to be for an awesomely awesome Data Visualization Assistant position on the PSC-CUNY Research Award-funded Undergraduate Study Habits Ethnography Project (hosted on a Commons blog). If you know anyone who is interested in working with some great CUNY folks over the summer please tell them to apply!

And now, the rewteets of the week…

(The NYCDH Community Site is powered by Commons In A Box and hosted at the Graduate Center by the GC Digital Scholarship Lab.)

That last retweet was a rewteet of a retweet of our top retweet. (Try to say that 5x fast.) ⊙.☉

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Retweets of the Week — May 13-19, 2013

The CUNY Academic Commons Twitter account (@cunycommons) was created to promote and share the work of the CUNY Academic Commons community with the rest of the Twitterverse. Instead of limiting our Twitter use to tweeting out new activity on the Commons, when we come across something from one of our Twitter followers that we believe to be relevant to the CUNY community, we retweet the heck out of it! With that being said, welcome to the first ever ‘Retweets of the Week’  — enjoy!

We encourage you to follow all of the folks who were retweeted here:  @citytechopenlab, @jitpedagogy, @jetmirtroshani, @mkgold, @gdonovan, @gc_philosophy, & @erikaherzog_. Don’t forget to check back next week to see if your tweet made the list! You can also visit the CUNY on Twitter Wiki page to browse different CUNY Twitter accounts.

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Social Media App Spotlight: Selective Tweet Status

Hello Commons Community,

With the recent roll out of Google+ this may be a moot point, but I just wanted to share a new (to me) discovery for those who use Twitter and Facebook. Over the past few months, I’ve noticed a lot of folks ending their tweets with the hashtag: #fb. I assumed it was some type of reference to Facebook, perhaps notifying their twitter followers that they also had a Facebook account. I admit, I thought it a little strange that there never was a link to the person’s Facebook profile. Anyway, I decided that today was the day that I would find out exactly what the #fb hashtag was all about.

After a little searching around on the interwebs I found out that the hashtag is linked to a Facebook application called Selective Tweet Status that enables you to post a Twitter status update to your Facebook profile by adding the #fb hashtag to the end of your tweet. I thought this was a nice alternative to using a time-saving social media dashboard like Hootsuite or Seesmic or having to log into both Facebook and Twitter in order to post the same thing.

If you’re interested in using this app here’s how you do it:

  1. Log into Facebook.
  2. Enter “Selective Tweets” into the Facebook search bar and select the application.
  3. On the application page, enter your Twitter username and select Save.
  4. Allow the application to access your basic information and post to your wall.
  5. You’re golden!

Now, whenever you want to post to both Twitter and Facebook, all you need to do is include the #fb hashtag at the end of your tweet.

If you have a helpful interweb tool that you want others to know about please feel free to post about it in the comments below or add it to the Kitchen Sink Utilities wiki page.

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Follow the @cunycommons on Twitter and Facebook!

With more and more CUNY faculty and staff connecting every which way on the world-wide-web, the Commons is still committed “to grow in a flexible manner” by making sure that conversations aren’t happening in silos. Part of doing that is by posting upTwitter/Facebook Iconsdates and sharing resources across multiple social networking sites. And, being the total nerdbot that I am, I happily agreed to maintain our social media presence on both  Twitter and Facebook.

Every day the Commons brings me news of a new event, resource, or CFP, and I love being able to share that with as many people as possible. For example, since the CUNY Instructional Design group is public I was able view the group update from Chandra Hanke (@chanke) with details about the CUNY Instructional Design Council’s first meeting. I then posted that information on both Facebook and Twitter linking directly to the group update in an effort to help spread the word about their meeting. The CUNY Instructional Design group was only created about a month ago and it’s great to see so many members on the Commons, who might not necessarily be instructional designers on their campus, take an interest and join this group (there are currently 25 members).

#cunyevents tweet

I started to incorporate the #cunyevents hashtag (shown above) to help people find different events taking place across CUNY. If you’re posting about an event at CUNY on the Commons, I will try my best to help promote it by creating an event on Facebook and using the #cunyevents hashtag on Twitter. (A special note to my fellow CUNY twitterers: please feel free to use the #cunyevents hashtag if you are posting about an event at a CUNY campus to help us all stay connected!!)

As a shout out to our growing Math Matters group, I’d like to share some numbers with everyone. To date, we have nearly 100 Facebook fans and over 400 followers on Twitter. Clearly, Twitter is the big winner among CUNY grad students, faculty, and staff. I think this is because Facebook and Twitter are used in different ways. Facebook is a way to connect to friends and family and Twitter is a way to find people and connect to content. Also, I’d say that a decent amount of @cunycommons Twitter followers span the national academic community — a trend I haven’t found in Facebook.

Since many people use Twitter to stream live from conferences using themed hashtags, it’s easier for academics to connect with people and ideas from across the globe. And, with so many great ideas and resources bouncing around the Commons, it’s nice to be able to showcase what we are up to! Speaking of showcasing, Scott Voth created a new page on the Commons News blog called “Commons Buzz”, which highlights recent press coverage of the Commons. If you have a few minutes I would highly recommend checking it out!!

One of the advantages of posting roughly 140-character summaries on new happenings across the Commons is that I’m able to keep up on all-things-CUNY. That being said, if you’re having difficulty looking for something you saw on the Commons last week, last month –  hit me up!

I have to admit that before I began tweeting regularly for the Commons, I was a total Facebook fangirl and didn’t log-in to my Twitter account regularly. In fact, my second blog post on the Commons touched on my (then) use of Facebook and Twitter. Anyway, after reading different blog posts on the Commons about Twitter and coming across some great #ePortfolio resources by using #hashtags, I began to see the value among academics. Also, after reading the NYTimes article, “Twitter Puts Spotlight on Secret F.B.I. subpoenas,” Twitter scored some bonus points (and Facebook lost some). Needless to say I have been spending more time on Twitter and less on Facebook.

Recently, I’ve started to use Hootsuite to manage the various social networking accounts that I oversee. What I like about it (besides for the fact that it’s free!)  is that I can easily schedule updates without having to log-in to multiple websites or applications. Most definitely a time saver!

hootsuite screenshot

Hootsuite Screenshot

One of my long term Twitter goals is to build a robust “follow list” of CUNY twitterers (both inside and outside the Commons). I started by building off the initial @mkgold/cuny list (thanks @admin!) by going through members profiles on the Commons to see if they had a Twitter handle posted on the profile page. I was also able to follow a few new CUNYites through their networks; and as of today we have 202 members on the list!

On another note, February marked our 500th tweet and we just made our 1,000th tweet this past month. I’m really excited about this because it means that I’ve already achieved one of my goals of having our 1,000th tweet by the next scheduled CUNY Pie trip#winning! OK, I promise that will be my last Charlie Sheen reference ever. (Promise.)

Lastly, as a follow up to my original shout out to the Math Matters group, I would like to extend that shout out to all CUNYites (both inside and outside the Commons) and invite you to not only follow us on Twitter and Facebook, but also follow each other. You can start by browsing the @cunycommons/cuny follow list!

Have questions or suggestions? Please post in a comment below or reach out to me via email at smorgano01001 (at) gmail (dot) com.

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Favorites of the Week: The EdTech Edition

Hello CUNYs and happy MLK day!  While most of you are enjoying some well deserved time off to relax and prepare for the upcoming semester, some of you have been quite busy on the Commons (which, of course, I love because it gives me something to write about!) OK, on to my favorites of the week… While major media outlets have been focusing on the vitriol of politics and “the man with the golden voice”, this week I’d like to focus on educational technology related postings, updates, and threads on the Commons.  

My first favorite of 2011 is the latest post from Alevtina Verovetskaya’s  Reading Log.  

Aptly titled January 6, this post highlights a terrific article from latest issue of Clarion (the newspaper of the PSC) entitled, “Meet the new academic superstars: Faculty librarians ideal guides for info age”. After seeing this post, I searched through my recently delivered mail to find the Jan. ’11 Issue. This highly informative article discusses (among other things) how academic librarians, like Jill Cirasella @cirasella from Brooklyn College, routinely assist faculty with scholarly work, noting:    

“Their expect knowledge of specialized databases, public documents, historical archives, online search stategies, and library resources at CUNY… can make them ideal partners for other faculty members’ research projects.”  

The article also highlights the impact of applied research at CUNY. For instance, Maura Smale and Mariana Regaldo are in the middle of a three year study on the scholarly habits of students at six CUNY campuses and, as a result of their initial findings, have already reconfigured the study areas at City Tech’s library to support additional privacy for students. What I really liked about this article was the overall theme of sharing and collaboration which, according to Cirasella, “are what  librarians are all about”.  

After coming to terms with the fact that newspapers do not have a long shelve life in my home (due to my compulsory nature to over-recycle), I had to figure out another way to keep this article handy for future reading and reflection. Lightbulb! I decided that this would be a great addition to the iBooks on my iPad. To save this document to my iPad, I navigated to Jan. ’11 issue of Clarion (http://www.psc-cuny.org/Clarion/ClarionJanuary2011.pdf), which opened as a PDF document, then selected “open in iBooks” on the upper-right side of the screen. Now I can access this issue anytime without having to be online. (*This works on any iPad, iPhone, or iPod touch running the iBooks application.) 


While we’re on the topic of libarians, I wanted to share an update posted in the CUNY Games Network  by City Tech’s librarian Maura Smale @msmale.  

CUNY Games Network  

Hosted by Christopher Jason Smith and the CUNY Games Network Steering Committee, this full-day tabletop games event will be held at LaGuardia Community College on Friday, January 21st and is open to all CUNYs. While this very first tabletop game event will primarily feature mainstream games such as Battlestar Galactica, Magic the Gathering, and Diplomacy,  Maura notes that a few educational games are likely to be thrown into the mix. Those who attend will also be given a  short tour of the ”Games Library” created at LaGuardia to help CUNY faculty examine games for research purposes. If you’d like to stop by for a couple of hours or intend to particpate throughout the day, please try to email cunygamesadmin@googlegroups.com with your name to help the CUNY Games Steering Committee keep a headcount. 


Speaking of  committees, according to an update posted by Adam Wandt @awandt on the  Academic Technology Research and Development Group (a new subcommittee of the CUNY Committee on Academic Technology), Skunkworks will hold their first meeting on January 20th at 10am via Elluminate.  

skunkworks Established by CUNY faculty and staff, its mission is to research, test, and recommend new technologies from the perspective of classroom needs and pedagogical effectiveness. I signed up as a volunteer shortly after Chandra Hanke, Phil Pecorino, and Adam Wandt presented “CUNY CAT Academic Technology Research and Development Group: The ‘Skunkworks'” at the 9th annual CUNY IT Conference. I’m really excited about testing new technologies and sharing our results with the CUNY community and cannot wait to use Elluminate for the first time at our first meeting! 


 My next favorite this week stays with the theme of “collaboration”. Daniel Bachhuber @danielbachhuber posted an update that he is searching for other CUNYs to work on WordPress as a learning management system. 

 Most of you probably already know my thoughts on Blackboard, so I think it’s really important for CUNY to explore additional options for learning management systems. Since many CUNY students are already familiar with WordPress through course blogs or blogs that they’ve created on their own, it seems that WordPress would be a viable platform to consider as an LMS. If you’re interested in exploring the pros and cons of WordPress as an LMS, I’m sure Daniel would be happy to hear from you! 


 Speaking of WordPress, my last favorite this week is a forum thread from the WordPress HELP!!! group. 

After Giulia Guarnieri @giulia started the forum thread “Help with my new blog” asking general questions about how to configure the WP-Creativix 1.5.5 theme on her blog, Scott Voth @scottvoth gave some great instructions on how to use CSS to give Giulia the look and feel that she was going for. I thought it was really cool that Scott has a “sandbox” blog dedicated to testing out new themes and features on WordPress and have since done the same. (*This blog’s theme is Magatheme 1.0.4.)

Well that’s it for this week, but please keep those updates, posts, and forum threads coming!

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My Favorites of the Week: The 2010 Blizzard Edition!

Hello CUNYs and welcome to my last “my favorites” of the year — brrrr!!! I hope none of you were among the 400 stranded on the A train yesterday! I also hope that everyone was able to share the holidays with the ones they love. Speaking of which, I wanted to show some love for my last favorites of 2010…

Starting off the ‘2010 Blizzard Edition’ is a blog post from Anthony Picciano (@apicciano), in which he shares some great pics from his POV of the epic blizzard of 2010.

Blizzard 2010 New York!
Although I was visiting upstate, NY during the actual blizzard, I experienced the aftermath of delayed trains and saw lots of abandoned cars while utilizing ill-equipped mass transit services. I had to walk home from the subway with bags around my ill-equipped boots, but at least I had some fully-equipped southern Brooklyn style pizza to welcome me back!
I'd rather be holding this box of pizza than stuck in that stranded minivan!

I'd rather be holding this box of pizza than stuck in that stranded minivan!


My next favorite is an update from Daisy Dominguez (@daisilla) where she sends Maura Smale (@msmale) a public message about incorporating the Academic Commons feed into her RockMelt Web Browser.
RockMelt

Having never heard of RockMelt, I was eager to do some exploring. I was a little bummed to learn that I couldn’t download the web 2.0 enhancing web browser immediately, but happy to read a conversation between Maura and Daisy in which Daisy explains:

RockMelt keeps me from having to log onto FB & Twitter multiple times since I can kind of see what’s going on with their navigation. They even have a navigation thing on the right for CUNY Academic Commons so I can see what other people are up to kinda like on FB so I like that, too. I have trouble logging onto it sometimes, though, especially from my PC at work.

Thanks for posting about this time saving web 2.0 tool, Daisy. I look forward to receiving my invitation and posting about my experience as well.


My next favorite this week is an update from Guila Guarnieri (@giulia), inviting members of the Commons to view materials developed for the BCC podcasting program.
Podcasting at BCC
I’m quite impressed at the scope of this project and I’m looking forward to learning more about it this upcoming spring semester. If you get a chance, be sure to check out BCC’s podcasting resources and provide some feedback.

Next up is a forum topic from the Open Access group entitled: OA presentation at the CUNY IT Conference.

Maura Smale (@msmale) shares some slides and handouts from the Open Access presentations at the #CUNYIT Conference held at John Jay College on December 3, 2010. Many thanks for sharing some great OA resources, Maura! If you want to learn more about the Day 1 session, please check out @valeriefutch’s terrific blog post where she highlights different sessions throughout the day.


Speaking of conferences (or rather “unconferences”), my last favorite of this week (and year) is a forum topic in the Digital Humanities Initiative group entitled: THATCamp New York.

THATCamp NYC

In this post, grad student Jonathan Eskew (@toomanywords) reaches out to fellow CUNYs to find out who would be interested in putting together a cross-university THATCamp in New York. From the looks of the THATCamp website, the “unconference” will take place November 11th & 12 of next year and from the looks of the forum thread, there are a lot of interested CUNYs!

Well, that’s all for 2010… May you all have a wonderful New Year!

See you next year!! = )

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The CUNY Academic Commons Bug-Tracking System

As Matt Gold highlighted back  in the summer of 2009, the CUNY Academic Commons  rolled out an issues website where the development team could keep track of bugs and issues that are causing problems on the Commons.

The site is an installation of Redmine, a robust open-access project management solution which allows the community and development teams to report and keep track of bugs, feature requests, and support tickets. What I really like about the site is that you only have to log in to report an issue, which means that our work on the Commons is completely transparent. Below is a snapshot of the main page where you can access the CUNY Academic Commons project: Overview, Activity; Roadmap; Issues; News; Documents; and Files.

CUNY Academic Commons Redmine Website

As a quick case in point of how this project management site is used, I wanted to share an experience from an issue that I recently reported…

After reading @brianfoote’s summary of changes for groups associated with the upgrade to version 1.1 on the Commons, I was excited to add the external blog posts feature to one of my groups. I was not as excited to learn that everyone in my group was sent an email notification for every single blog post associated with the external blog. I quickly reported this issue to the development team and Boone @boonebgorges just as quickly disabled the notifications associated with external blogs posts. Now, members will access the external blog posts directly through the group’s activity stream.

external blog posts

Speaking of reporting issues, after the development team  rolled out some recent upgrades to the site I noticed that issues are not only being reported by the community team, but also by members of the Commons. It’s great to see members participating in the back-end process that helps us maintain and enhance the CUNY Academic Commons, especially since we depend on individual feedback to improve the overall experience for all members. Have you come across something  odd while navigating the Commons? Please don’t hesitate to submit an issue associated with your account or the site. It’s quick and painless, just like the homepage states:

“We invite you to submit any bugs that you find as you’re using the site. To submit bugs and track their progress as we fix them, you’ll need to register for an account on the bug-tracking site (it’s quick and painless).”

You will just need to choose a login ID and password, fill out your first and last name, and email address.

register for an account

Whether you report a bug through Redmine or via email, we invite you to help us make the bugs go SPLAT!

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